Failed Drive - Unassigned or Standby Hot Spare

What Caused the Problem?

An unassigned drive or a Standby hot spare drive has failed. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

 Caution: Possible loss of data accessibility. Do not remove a component when either (1) the Service action (removal) allowed (SAA) field in the Details area of this recovery procedure is NO (), or (2) the SAA LED on the affected component is OFF (note that some products do not have SAA LEDs). Removing a component while its SAA LED is OFF may result in temporary loss of access to your data. Refer to the following Important Notes for more detail.

 Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Important Notes

Recovery Steps

1 Check the Component Requiring Service field in the Details area to determine which drive has failed.

2

Remove the drive (The fault indicator light on the affected drive should be lit). The Recovery Guru Details area also provides the location of the failed drive.

3

Wait 30 seconds, then insert a new drive.

Its fault indicator light may be lit for a short time (one minute or less).

4

Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.