A drive enclosure in the storage subsystem contains ESM canisters with different firmware versions. The software should resolve this mismatch problem by automatically synchronzing the firmware between the two ESMs. However, there are conditions which may cause the automatic synchronization to not occur (refer to the Recovery Steps below). The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
An ESM canister firmware mismatch can affect how the storage subsystem reports existing arrays and logical drives (some of them may not display).
1 | Wait at least 15 minutes before going to step 2. This should be sufficient time for the ESM automatic synchronization process to complete. IMPORTANT: During this time, make sure that you don't remove an ESM canister in the affected drive enclosure reported in the Details area. |
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2 | Review the following information before
clicking the Recheck button. Once you have reviewed the information,
click the Recheck button to rerun the Recovery Guru.
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