Incompatible Drive Due to Unsupported Sector Size
What Caused the Problem?
A drive is incompatible for use in this storage subsystem because it
is formatted with a sector size that is not supported by the
storage subsystem or by the drive enclosure that the drive was inserted into. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Important Notes
-
This problem usually results from importing a drive that was formatted in a
different storage subsystem.
- In the drive's current state, it cannot be used in
the storage subsystem, nor can it be fixed while in this storage subsystem.
- If you need to use this drive in this storage subsystem, you must first
low-level format the drive to a sector size that is supported by this storage
subsystem. Contact your technical support representative for assistance in
determining supported sector sizes. This operation must be done outside of
this
storage subsystem (perhaps in the original storage subsystem) and will erase all data contained on the drive. Perform
this operation at your own risk.
- In order to keep the information that resides on this drive, you must
reinsert it back into the original storage subsystem.
- You can replace the drive while the storage subsystem is receiving I/O.
Recovery Steps
1 |
Remove the affected drive. Refer to the Details area
to see which drive has the unsupported sector size. |
2 |
Click Recheck to rerun the
Recovery Guru. The failure should no longer appear in the Summary
area. If the failure appears again, contact your technical support
representative. |