Mixed Drive Types - Out of Compliance

What Caused the Problem?

The Mixed Drive Types feature is out of compliance. This problem can occur in the following scenarios:

The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

 Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Important Notes

Recovery Steps

If... Then...
This problem occurred due to Scenario 1 Go to Procedure for Scenario 1.
This problem occurred due to Scenario 2 Go to Procedure for Scenario 2.

 

Procedure for Scenario 1

1
If... Then...
You want to resolve this problem by enabling the Mixed Drive Types feature key Go to step 2.
You want to resolve this problem by removing drives until all drives are of the same type Go to step 3.
2 Select the Storage Subsystem >> Premium Features menu option in the Subsystem Management Window.
If... Then...
The Mixed Drive Types feature appears in this dialog (regardless of status) A separate Feature Key File is needed to enable the Mixed Drive Types feature. If the Mixed Drive Types feature has already been enabled at any time for this storage subsystem, you should already have a Feature Key File. Otherwise, you will need to perform the following:
  • Retrieve the Feature Enable Identifier from the Premium Features dialog.
  • Contact your technical support representative to request a Feature Key File.
  • Once you have located your existing Feature Key File or obtained the appropriate Feature Key File from your technical support representative, click the Enable button to enable it.
  • When you are finished enabling the feature, go to step 5.
The Mixed Drive Types feature does NOT appear in this dialog Your storage subsystem cannot support the Mixed Drive Types feature.

It is possible that you can upgrade to a Feature Pack that will allow support for the Mixed Drive Types feature.  You can contact your technical support representative to see if your storage subsystem can be upgraded to a different Feature Pack, or you can go to step 3 to remove the extra drive type now.

3
If... Then...
The drives you inserted do not have any array data

OR

The drives you inserted have array data but you have NOT yet imported the arrays into this array (the arrays appear as Contingent logical drives in the Logical View)

Go to step 4.
The drives you inserted have array data and you have already completed the Import operation for the arrays into the storage subsystem.
a From the Logical View, highlight an array that resides on the drives you recently imported, and then select the Advanced >> Maintenance >> Export Array menu option.

Follow the instructions in the Export Array dialog to properly export the array from the storage subsystem.

b Repeat step a for every array that resides on the drives you recently imported until all the arrays on the drives have been exported.
c Go to step 4.
4 Remove the drives or disconnect the drive enclosures that you recently inserted that contain the different type of drives.
5 Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.

 

Procedure for Scenario 2

1
If... Then...
You want to use multiple drive types in this array (you want to enable the Mixed Drive Types feature) Go to step 2.
You DO NOT want to use multiple drive types in this array (you want to disable the Mixed Drive Types feature) Go to step 3.
2 Select the Storage Subsystem >> Premium Features menu option in the Subsystem Management Window.
If... Then...
The Mixed Drive Types feature appears in this dialog (regardless of status) A separate Feature Key File is needed to enable the Mixed Drive Types feature. If the Mixed Drive Types feature has already been enabled at any time for this storage subsystem, you should already have a Feature Key File. Otherwise, you will need to perform the following:
  • Retrieve the Feature Enable Identifier from the Premium Features dialog.
  • Contact your technical support representative to request a Feature Key File.
  • Once you have located your existing Feature Key File or obtained the appropriate Feature Key File from your technical support representative, click the Enable button to enable it.
  • When you are finished enabling the feature, go to step 7.
The Mixed Drive Types feature does NOT appear in this dialog Your storage subsystem cannot support the Mixed Drive Types feature.

It is possible that you can upgrade to a Feature Pack that will allow support for the Mixed Drive Types feature.  You can contact your technical support representative to see if your storage subsystem can be upgraded to a different Feature Pack, or you can go to step 3 to disable the feature now.

3
If... Then...
There are currently different drive types connected to the controllers Go to step 4.
All of the drives connected to the controllers are the same drive type Go to step 6.
4
If... Then...
The drives you inserted do not have any array data (they are empty drives) Go to step 5.
The drives you inserted have array data
a From the Logical View, highlight an array that resides on the drives you recently imported, and then select the Advanced >> Maintenance >> Export Array menu option.

Follow the instructions in the Export Array dialog to properly export the array from the storage subsystem.

b Repeat step a for every array that resides on the drives you recently imported until all the arrays on the drives have been exported.
c Go to step 5.
5 Remove the drives or disconnect the drive enclosures that you recently inserted that contain the different type of drives.
6 Disable the Mixed Drive Types feature.
a Select the Storage Subsystem >> Premium Features menu option in the Subsystem Management Window.
b Select the Mixed Drive Types feature from the list.
c Click the Disable button.
d Go to step 7.
7 Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.