The specified drive channel is experiencing intermittent errors along the path to a single or several drives. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
1 |
Check the Summary area of the Recovery Guru to see if there are any additional problems being reported. If there are other problems reported, fix those problems first before going to step 2. |
2 | Select the Advanced >> Troubleshooting >> Support Data >> Collect menu option from the Subsystem Management Window (AMW), and take the appropriate steps to save the support data to a .zip file. |
3 |
Contact your technical support representative and indicate that a "Individual Drive - Degraded Path" problem is being reported. Send your representative the file you saved in step 2. |