Tiered Performance Premium Feature - Out Of Compliance

What Caused the Problem?

The Tiered Performance Premium Feature is out of compliance.

This problem occurs because you connected drives to one or more controllers where 1) the controllers were NOT previously attached to any drives and 2) the drives were already previously configured while attached to other controllers where the Tiered Performance feature was supported and enabled.  However, it is either not supported or not enabled on this storage subsystem. See the Important Notes for more detail.

The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Important Notes

Recovery Steps

1
If... Then...
You want to enable the Tiered Performance feature Go to step 2.
You want to disable the Tiered Performance feature Go to step 3.
2 Select the Storage Subsystem >> Premium Features menu option in the Subsystem Management Window.
If... Then...
The Tiered Performance feature appears in this dialog (regardless of status) A separate Feature Key File is needed to enable the Tiered Performance feature. If the Tiered Performance feature has already been enabled at any time for this storage subsystem, you should already have a Feature Key File. Otherwise, you will need to perform the following:
  • Retrieve the Feature Enable Identifier from the Premium Features dialog.
  • Contact your technical support representative to request a Feature Key File.
  • Once you have located your existing Feature Key File or obtained the appropriate Feature Key File from your technical support representative, click the Enable button to enable it.
  • When you are finished enabling the feature, go to step 4.
The Tiered Performance feature does NOT appear in this dialog Your storage subsystem cannot support the Tiered Performance feature.

It is possible that you can upgrade to a Feature Pack that will allow support for the Tiered Performance feature.  You can contact your technical support representative to see if your storage subsystem can be upgraded to a different feature pack, or you can go to step 3 to disable the feature now.

3 Disable the Tiered Performance feature.
a Select the Storage Subsystem >> Premium Features menu option in the Subsystem Management Window.
b Select the Tiered Performance feature from the list.
c Click the Disable button.
d Go to step 4.
4 Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.