RAID 6 Premium Feature - Out Of Compliance

What Caused the Problem?

The RAID 6 Premium Feature is out of compliance.

This problem can occur in the following scenarios:

The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Important Notes

Recovery Steps

If... Then...
This problem occurred due to Scenario 1 Go to Procedure for Scenario 1.
This problem occurred due to Scenario 2 Go to Procedure for Scenario 2.

 

Procedure for Scenario 1

1
If... Then...
You want to resolve this problem by enabling the RAID 6 feature key Go to step 2.
You want to resolve this problem by removing all of the RAID 6 arrays
a If this problem resulted because the RAID 6 arrays were imported into this storage subsystem, you can return the drives to the original storage subsystem by using the Export Array option.  If you choose to return the RAID 6 logical drives to the original storage subsystem, refer to the online help for assistance with exporting arrays.  When you have removed all the RAID 6 arrays from the storage subsystem, go to step 3.

Otherwise, if you still want to delete the RAID 6 arrays from this storage subsystem, proceed to step b.

b If required, back up the data on the RAID 6 arrays.  You can do this by backing up the data through a host.  If these arrays were imported into the array, you can also return them to the source storage subsystem to complete the backup.

When you are sure you have completed the backup of all the data on the RAID 6 arrays, proceed to step c.

c Highlight the RAID 6 Array in the Logical View of the AMW, then select Array >> Delete.

Repeat for each RAID 6 array.

d Go to step 3.
2 Select the Storage Subsystem >> Premium Features menu option in the Subsystem Management Window.
If... Then...
The RAID 6 feature appears in this dialog (regardless of status) A separate Feature Key File is needed to enable the RAID 6 feature. If the RAID 6 feature has already been enabled at any time for this storage subsystem, you should already have a Feature Key File. Otherwise, you will need to perform the following:
  • Retrieve the Feature Enable Identifier from the Premium Features dialog.
  • Contact your technical support representative to request a Feature Key File.
  • Once you have located your existing Feature Key File or obtained the appropriate Feature Key File from your technical support representative, click the Enable button to enable it.
  • When you are finished enabling the feature, go to step 3.
The RAID 6 feature does NOT appear in this dialog Your storage subsystem cannot support the RAID 6 feature.

It is possible that you can upgrade to a Feature Pack that will allow support for the RAID 6 feature.  You can contact your technical support representative to see if your storage subsystem can be upgraded to a different Feature Pack, or you can repeat step 1 to remove the RAID 6 arrays now.

3 Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.

 

Procedure for Scenario 2

1
If... Then...
You want to enable the RAID 6 feature Go to step 2.
You want to disable the RAID 6 feature Go to step 3.
2 Select the Storage Subsystem >> Premium Features menu option in the Subsystem Management Window.
If... Then...
The RAID 6 feature appears in this dialog (regardless of status) A separate Feature Key File is needed to enable the RAID 6 feature. If the RAID 6 feature has already been enabled at any time for this storage subsystem, you should already have a Feature Key File. Otherwise, you will need to perform the following:
  • Retrieve the Feature Enable Identifier from the Premium Features dialog.
  • Contact your technical support representative to request a Feature Key File.
  • Once you have located your existing Feature Key File or obtained the appropriate Feature Key File from your technical support representative, click the Enable button to enable it.
  • When you are finished enabling the feature, go to step 5.
The RAID 6 feature does NOT appear in this dialog Your storage subsystem cannot support the RAID 6 feature.

It is possible that you can upgrade to a Feature Pack that will allow support for the RAID 6 feature.  You can contact your technical support representative to see if your storage subsystem can be upgraded to a different feature pack, or you can go to step 3 to disable the feature now.

3
If... Then...
There are currently RAID 6 arrays that need to be removed before disabling the feature
a If this problem resulted because the RAID 6 arrays were 'adopted' into this storage subsystem (refer to explanation of 'adoption' in the Important Notes), you can return the drives to the original storage subsystem by using the Export Array option.  If you choose to return the RAID 6 logical drives to the original storage subsystem, refer to the online help for assistance with exporting arrays.  When you have removed all the RAID 6 arrays from the storage subsystem, go to step 4.

Otherwise, if you still want to delete the RAID 6 arrays from this storage subsystem, proceed to step b.

b If required, back up the data on the RAID 6 arrays.  You can do this by backing up the data through a host.  If these arrays were imported into the array, you can also return them to the source storage subsystem to complete the backup.

When you are sure you have completed the backup of all the data on the RAID 6 arrays, proceed to step c.

c Highlight the RAID 6 Array in the Logical View of the AMW, then select Array >> Delete.

Repeat for each RAID 6 array.

d Go to step 4.
There are no RAID 6 arrays Go to step 4.

 

4 Disable the RAID 6 feature.
a Select the Storage Subsystem >> Premium Features menu option in the Subsystem Management Window.
b Select the RAID 6 feature from the list.
c Click the Disable button.
d Go to step 5.
5 Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.