Maximum Temperature Exceeded

What Caused the Problem?

The maximum temperature of the enclosure has been exceeded. Either a fan has failed, an obstruction is blocking the air flow to or from the enclosure, or the temperature of the room is too high. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

 Caution: Potential loss of data access. This condition is critical and may cause the enclosure to shut down if you do not fix the problem immediately. The automatic shutdown conditions depend on the model of the enclosure.

Important Notes

Refer to the applicable hardware documentation for more information on the temperature specifications of the enclosure and how the enclosure handles over-temperature conditions.

Recovery Steps

1 Select the affected enclosure's drive enclosure components button   in the Physical View of the Subsystem Management Window. Then, select the temperature sensor button   in the drive enclosure components window.

Check the status of the temperature sensor.

If... Then...
The component's status is unknown. Search the Recovery Guru Summary area for an ESM failure entry. If an entry is found, perform the recovery steps for the Failed ESM entry.

Go to step 3.

The component's status is NOT unknown Go to step 2.
2 Check for fan canister failures being reported in the Recovery Guru Summary area.
If... Then...
There are fan canister failures being reported Select the failure and use the associated procedure to fix the failed fan canister.

Go to step 3.

There are NO fan canister failures being reported Stop I/O, shut down the enclosure and remove any obstructions that may be blocking the air intakes or outlets. If no obstructions are found, correct any potential room cooling problems.

Go to step 3.

3 Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.