Lost AC Power

What Caused the Problem?

AC power to the storage subsystem has been lost. The UPS (Uninterruptible Power Supply) is operating on battery power. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Important Notes

Recovery Steps

1

Check the Recovery Guru Summary area to see if any failed power supply canisters are being reported. If so, select that failure in the Summary area and follow the associated procedure.

2

Check the following:

  • Power cables
  • Power outlets
  • Circuit breakers
  • Power to building

3

When the problem is identified, click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.