Learn About Using the Subsystem Management Window Online Help

The Subsystem Management Window (SMW) online help is a JavaHelpTM system, which has a window with a toolbar and two panes.


Note:

If a help topic in the SMW refers you to the online help topics in the Enterprise Management Window (EMW), launch the online help by selecting Help >> Contents in the EMW.

Key Components of the Online Help

Component Description
Toolbar

The toolbar consists of these buttons:

  • Left Arrow button – Returns to the previously viewed topic or section.
  • Right Arrow button – Shows a page you viewed before clicking the Left Arrow button.
  • Print button – Prints a single help topic or several help topics. To print several topics at one time, select a group of topics in the Navigation pane, and click the Print button.


    Note:

    The Number of copies text box is set to the last number entered. Check this text box to make sure that you do not print more copies than you need.

  • Page Setup button – Specifies printing parameters.

IMPORTANT – On some operating systems, you might experience problems when printing if a default printer has not been set. For information about printer settings, refer to the documentation for your specific operating system.

Navigation pane

The Navigation pane has six tabs:

How To – Use this tab to view a list of links to procedural topics.

  • Double-click a folder to expand or collapse the list of topics that it contains.
  • Highlight a topic to show its associated help information in the Content pane.

Frequently Asked – Use this tab to view a list of links to Frequently Asked topics.

  • Highlight a topic to show its associated help information in the Content pane.

Learn More – Use this tab to view a list of links to conceptual topics.

  • Double-click the Learn More folder to expand or collapse the list of topics that it contains.
  • Highlight a topic to show its associated help information in the Content pane.
Glossary – Use this tab to view a list of links to glossary terms.
  • Double-click the Glossary folder to expand or collapse the list of topics that it contains.
  • Highlight a glossary term to show its definition in the Content Pane.
Index – Use this tab to view the help index.
  • Double-click an entry to expand or collapse the list of topics that it contains.
  • Highlight a topic to show its associated help information in the Content pane.
  • To search for an index entry term, type a word in the Find text box, and press Enter. This action causes the first index entry that matches your query to be highlighted. If the index entry is directly associated with a topic, the topic appears in the Content pane. To see the next match for your query, press Enter. Continue to press Enter to see every match that is returned from your query, one match at a time.
Full Text Search – Use this tab to search for a specific term or phrase.
  • To search for a natural language phrase, select the Full Text Search tab, type the phrase in the Find text box, and press Enter
Content pane

The Content pane shows the help topics.

Jump links and hyperlinks appear in blue. To use a link, click the desired link.

Tips for Using the Full Text Search

To search for a natural language phrase, select the Full Text Search tab, type the phrase in the Find text box, and press Enter.

A red circle indicates the topic ranking. The more complete the circle is filled in, the higher the ranking. The best match is shown at the top of the pane, followed by other matches in descending order of relevancy.

Troubleshooting

This table describes known problems that you might encounter when you use the online help system.

Condition Action
Images are rendered incorrectly in the Content pane.

Select another help topic to show, and then show the topic again that had the incorrectly rendered graphic.

The graphic is correctly rendered.

You receive a Null Pointer Exception Java error while using the help system. In most cases, you can ignore this error. Try again to access the specific topic. If the problem continues, contact a representative.
When you follow a hypertext link in a help topic to another header within the topic, the referenced information appears in the center of the Content pane instead of at the top. This event is a known problem. A solution does not exist for the current release.
You receive a Helpset File Error: Helpset is Corrupt or Not Found error when you access the help system. Follow the instructions in the dialog to recover from the problem. If the problem continues, contact a representative.