Failed or In-Use Hot Spare Legacy Drive

What Caused the Problem?

An array has been inserted into the storage subsystem and contains a drive that is either Failed or is an In-Use Hot Spare. The drive is considered a "legacy" drive by the storage subsystem because the configuration information on the drive is an older revision.  The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Caution: Electronic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Important Notes

Recovery Steps

1 Refer to the Details area to find which drives are associated with the affected array.
2 Remove each drive listed in the Details area until all of them have been removed from the storage subsystem.
3 Re-insert the drives back into the original storage subsystem (the storage array that the array was in when the array was created.)
4 From the Subsystem Management Window of the original storage subsystem, select the Storage Subsystem >> Recovery Guru menu option.
5 Follow the Recovery Steps for any problems listed.

These Recovery Steps should assist you in repairing the array and getting it to an Optimal state.

5 After all the logical drives in the array are Optimal, remove the drives from the original storage subsystem and reinsert them back into this storage subsystem.
6 As you insert the drives, a Contingent array should appear in the Logical View. When ALL of the drives are spun up and recognized, the Contingent array should transition to an Exported logical drive.

Select the Exported array in the Logical View, and then select the Advanced >> Maintenance >> Import Array menu option.

7 Follow the instructions in the Import Array dialog to properly import the array into the storage subsystem.
8 Click Recheck to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.