There was either a read error from this copy pair's source logical drive or a write error to this copy pair's target logical drive that caused the copy operation to fail. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
1 |
Check the Summary area of the Recovery Guru to see if there are any additional problems being reported with either the source or target logical drive in this copy pair. If there are other problems reported, fix those problems first. Then,
click the Recheck button to rerun the Recovery Guru to ensure that all failures related to the source or target logical drives have been fixed before going to step 2. |
2 |
If... |
Then... |
You no longer want to create this copy |
Launch the Copy Manager by highlighting either the source or target logical drive in the Logical View of the Subsystem Management Window and then selecting the Logical Drive >> Copy >> Copy Manager option. Highlight the copy pair in the Copy Manager. Then, select Copy >> Remove Copy Entries.
Go to step 7.
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You do want to create this copy |
Go to step 3. |
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3 |
If... |
Then... |
Your source logical drive is not a flashcopy logical drive
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Go to step 4.
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Your source logical drive is a flashcopy logical drive |
Check to see if the flashcopy logical drive is Disabled .
If...
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Then...
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The flashcopy logical drive is NOT Disabled
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Go to step 4.
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The flashcopy logical drive is Disabled
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See the Important Notes section above for information about copying a flashcopy logical drive that has been disabled.
Launch the Copy Manager by highlighting either the source or target logical drive in the Logical View of the Subsystem Management Window and then selecting the Logical Drive >> Copy >> Copy Manager option. Highlight the failed copy pair in the Copy Manager. Then, select Copy >> Stop.
Highlight the Disabled flashcopy logical drive in the Logical View of the Subsystem Management Window. Then, select Logical Drive >> FlashCopy >> Re-create.
Go to step 6.
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4
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Check to make sure your source and target logical drives are currently owned by the same controller. Highlight the source logical drive and then the target logical drive in the Logical View of the Subsystem Management Window. The controller that currently owns each logical drive will be indicated with an association dot in the Physical View. Record the controller that owns each logical drive.
If...
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Then...
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Your source and target logical drives are owned by the same controller
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Go to step 5.
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Your source and target logical drives are not owned by the same controller
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Highlight the target logical drive in the Logical View and change its ownership to the same controller as the source logical drive by selecting Logical Drive >> Change >> Ownership/Preferred Path.
Go to step 6.
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5
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Check to see if either your source or target logical drive is also a secondary logical drive in a mirrored pair. This will be indicated by a tooltip that reads "Secondary logical drive."
Note: A copy operation is not allowed if the source or target logical drive is also a secondary logical drive. The only situation where a source or target logical drive could become a secondary logical drive is through a role reversal.
If...
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Then...
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Your source or target logical drive is not a secondary logical drive in a mirrored pair
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Go to step 6.
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Your source or target logical drive has become a secondary logical drive in a mirrored pair through a role reversal
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If...
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Then...
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You are able to correct the condition that caused the role reversal
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Promote the secondary logical drive to a primary role by highlighting the logical drive in the Logical View and then Selecting Logical Drive >> Remote Mirroring >> Change >> Role to Primary
Go to step 6.
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You are not able to correct the condition that caused the role reversal
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Highlight the failed copy pair in the Copy Manager and remove it by selecting Copy >> Remove Copy Entries. If you still want to create a copy of the primary logical drive in the mirrored pair, then go to the remote storage subsystem that now contains the primary logical drive. Highlight the primary logical drive in the Logical View and create a copy by selecting Logical Drive >> Copy >> Create and selecting an appropriate target logical drive.
Note: you may have to create a new logical drive on the remote storage subsystem to use as the target logical drive using the Logical Drive >> Create option.
Go to step 7.
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6
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Launch the Copy Manager by highlighting either the source or target logical drive in the Logical View of the Subsystem Management Window and then selecting the Logical Drive >> Copy >> Copy Manager option. Highlight the failed copy pair in the Copy Manager and select Copy >> Re-Copy.
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7 |
Click the Recheck button to rerun the Recovery Guru.
The failure should no longer appear in the Summary area. If the
failure appears again, contact your technical support
representative. |