Incomplete Array

What Caused the Problem?

One or more drives are missing from an array and there are NOT enough drives remaining in the array for the logical drives to continue servicing I/O. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

 Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

Important Notes

Recovery Steps

If... Then...
You inadvertently removed the drives
  • Reinsert all removed drives.
  • Wait for all logical drives and arrays to display optimal status.
  • Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.

You removed the drives because you intend to export these drives to another storage subsystem

Go to "Completing an Array Export."

You have inserted drives from another storage subsystem and already selected the Import Array menu option
If... Then...
The missing drives were not imported with the rest of the drives because they were damaged Too many drives are missing to recover the array and its associated logical drives.  Delete the array.

If a backup of the array is available, restore the backup to a new array.

Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.

You want to import the original drives that were associated with the array in the source storage subsystem

Go to "Completing a Drive Replacement or Upgrade."

Completing an Array Export

1

Reinsert all of the missing drives associated with this array into the original slots. The Recovery Guru Details area provides the physical location of the missing drives as well as the affected array.

2

Wait until the array and its associated logical drives display optimal status, and then go to step 3.

3

From the Logical View of the Subsystem Management Window, select the array you want to export, and then select the Advanced >> Maintenance >> Export Array menu option.
4 Follow the instructions in the Export Array wizard to complete a successful array export.
5

Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.

Completing an Array Import

1

Replace all of the missing drives associated with this array with the original drives from the source storage subsystem. The Recovery Guru Details area provides the physical location of the missing drives as well as the affected array.

2

Wait until the array and its associated logical drives display optimal status, and then go to step 3.

3

Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.