Automatically Collect the Support Bundle for Critical Events

Use the Collect Support Bundle option to automatically save a copy of the support bundle when the client monitor process detects a critical event. You can enable or disable the feature. You can set the location of the saved support bundle.

During a critical event, the support bundle is saved to the local hard disk drive of the client system in the same area that is used for other recovery information. This information is not overwritten for at least 72 hours.


Note:

Use this option only under the guidance of a representative.

  1. From the Subsystem Management Window, select Advanced >> Troubleshooting >> Support Data >> Automatic Settings .
  2. Select Automatically collect support data for critical events.
  3. Decide where you want to save the support bundle.
  4. Type the file name for the saved support bundle, and click OK.

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