Correcting a Partially Managed Storage Subsystem Condition

You can correct conditions for and .
  1. Select View >> Partially Managed Storage Subsystems .
  2. Make a note of the controllers listed. Use this information to identify the unknown controller.
    The controller pairs appear with the known controller listed first followed by the unknown controller. The name or IP address of the known controller appears, with its associated storage subsystem and a description of the location of the known controller. The known controllers are identified as the controller in either slot A or slot B.
  3. Perform one of these actions, depending on the type of storage subsystem that you are correcting:
  4. Click Add More.
  5. On the Add Storage Subsystem dialog, specify the name or the IP address of the controller that was listed in the Partially Managed Storage Subsystems dialog with an Unknown designation, and click Add.
  6. Perform one of these actions, based on what appears on your screen:
  7. Make sure that these conditions are met:
  8. Perform one of these actions, depending on the problem:
  9. Repeat step 5 for each controller that is associated with a directly managed storage subsystem that was listed with an Unknown designation. When you are finished, go to step 10.
  10. When you have added all names or IP addresses, from the Add Storage Subsystem dialog, click Close.
  11. Perform one of these actions, depending on the result of the previous step:
  12. On the Partially Managed Storage Subsystems dialog, click Exit.
    The host-agent software could not detect the controller due to one of these reasons:
    • A connection problem exists.
    • The controller was installed or replaced since the last time the host-agent software was started.
  13. Check the connections, and rescan the controller by using this procedure.
    1. Check the external cable between the host bus adapter and the controller to make sure that it is securely connected.
    2. Restart the host-agent software on the host through which you are having problems detecting the controller.
    3. Highlight the host in the Tree view of the Enterprise Management Window.
    4. To try to detect the controller in the storage subsystem, select Tools >> Rescan .
    5. Select View >> Partially Managed Storage Subsystems .
    6. Perform one of these actions, depending on what appears on your screen.
      • The menu option is grayed out (unavailable) or the controller associated with this in-band storage subsystem is no longer listed. You have completed this procedure.
      • The controller and its associated storage subsystem are still listed. Go to step g .
    7. Use the hot_add utility to register the logical drives so that the host-agent can communicate with both controllers, and repeat step 12. To use the utility, type hot_add on the command line and press Enter.
    8. Turn off the power to the controller module, turn on the power to the controller module, and repeat step 12. If the controller continues to be listed in the Partially Managed Storage Subsystems dialog, you might have a faulty controller. Contact your representative.
  14. Repeat step 12 for each controller associated with an in-band storage subsystem that was listed with an Unknown designation.

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