The controller was manually placed in Service mode for diagnostic or recovery reasons at the instruction of a technical support representative. It's important to understand why the controller was placed in Service mode and determine that any problems associated with placing the controller in Service mode have been corrected before attempting to change the status of the controller to Online. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
1 |
Before placing the controller back Online in step 2, make sure that you have performed the proper troubleshooting actions as directed by your Technical Support Representative. |
2 |
Place the controller back Online by highlighting the controller with the "In Service mode" designation in the Physical View of the Subsystem Management Window. Then select Advanced >> Recovery >> Place Controller >> Online. |
3 |
Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative. |