Impending Drive Failure (Medium Data Availability Risk)

What Caused the Problem?

A drive is reporting internal errors that could cause the drive to fail. If this drive fails, the logical drives in the array will become degraded. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Caution: Risk of Data Loss. If a Logical Drive - Hot Spare in Use problem is also displayed in the Summary area, always fix the Impending Drive Failure first. Fixing the Logical Drive - Hot Spare in Use failure before fixing the Drive Failure may result in data loss.

Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching the components without using a proper ground may damage the equipment.

Important Notes

Recovery Steps

1 Do one of the following:
  • You can manually fail, remove, and replace the drive now. To do this, continue with step 2.

    OR

  • You can take no further action and wait for the affected drive to fail. You can then complete the Recovery Steps to fix the problem when it is reported. You need to do nothing more in this procedure.
2 Check the status of the logical drives associated with the affected drive. To determine the associated logical drives, highlight the affected drive in the Physical View of the Subsystem Management Window and select View >> Associated Elements.
  • All logical drives in the Logical View of the Subsystem Management Window should be Optimal   before continuing with this procedure.
  • If any logical drives in the array currently show Operation in Progress , wait for all logical drives to change to Optimal before continuing.
  • If the logical drives change from Operation in Progress to any status other than Optimal, click the Recheck button to rerun the Recovery Guru and fix the failures reported.
3 Highlight the affected drive in the Physical View of the Subsystem Management Window and select Advanced >> Recovery >> Fail Drive. The associated logical drives become Degraded .
4 Remove the failed drive (its fault indicator light should be on).
5 Wait 30 seconds, then insert the new drive. Its fault indicator light may be lit for a short time (one minute or less).
6 Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.