Monitoring the Status of the Download


Important:

When the firmware download successfully completes, a dialog might appear stating that the current version of the Subsystem Management Window (SMW) is not compatible with the new firmware just downloaded. If you see this message, dismiss the SMW for this storage subsystem, and open the SMW again by selecting the storage subsystem in the Enterprise Management Window (EMW) and selecting Tools >> Manage Storage Subsystem . This action launches a new version of the SMW that is compatible with the new firmware.

Monitor the progress and completion status of the download to the controllers in case any errors exist. After the Confirm dialog is closed, the file is transferred to the storage subsystem. Each controller is sent the new files one at a time. If the file transfer to the first controller succeeds, then the file is transferred to the second controller. The status of the file transfer and the update to each participating controller appears in the dialog, as follows.


Important:

When the firmware download successfully completes, a dialog might appear, stating that the current version of the SMW is not compatible with the new firmware just downloaded. If you see this message, dismiss the SMW for this storage subsystem, and open it again by selecting the storage subsystem in the EMW and selecting Tools >> Manage Device .

The progress and status of Optimal controllers that are participating in the download appears. Controllers with statuses other than Optimal are not represented on the dialog.

State of the File Transfer Icon and Text That Appear Action
In progress
Transferring the firmware (or the NVSRAM) and file size information
Successfully completes
The firmware (or the NVSRAM) is transferred
Successfully completes but is not activated
The firmware (or the NVSRAM) transfer succeeded but is not activated

Status of an Update to a Controller

Icon and Text That Appear

Action
Is pending
Controller update pending
Is activating
Activating the firmware (or the NVSRAM) and the elapsed time
Successfully activates
The controller firmware (or the NVSRAM) is activated
Status of the Completion of the Download Result

Succeeded

The Download Progress dialog is dismissed. The controllers are now operating with the new firmware or NVSRAM. Check the new versions of these files by selecting Storage Subsystem >> View >> Profile .

Failed

The Download Failure Information dialog appears. Read the information shown in this dialog. Run the Recovery Guru, and follow any recommended recovery procedures.

During firmware downloads, the storage management software periodically polls the controller to see if the download has completed successfully. Sometimes, controller problems occur that keep the download from occurring. The following scenarios show the results of the firmware downloads if a controller is failed.
Task Result

Download the new firmware to a storage subsystem with a failed controller, and replace the failed controller with a new controller.

After the new controller is installed, the storage subsystem detects the controller replacement and synchronizes the firmware on both controllers.

Download the new firmware to a storage subsystem with a failed controller, but place the controller back online (assuming the problem was with a component other than the controller).

The firmware synchronization does not occur.

Related Links: