Viewing and Saving the Error Details

Use the Error dialog to view error details, to hide error details, and to save error details to a text file. The Error dialog appears when the storage management software detects an error. You can save the details of the error to a text file that your representative can use to diagnose problems.
  1. Choose one of these tasks:
  2. In the Error dialog, click Show Details.
    Error details appear, including environmental details and a stack dump and thread dump. If multiple errors are encountered, environmental details appear once for all of the errors, followed by individual error, stack, and thread dump information. You are finished with this procedure.
  3. In the Error dialog, click Hide Details.
    The error details are hidden. You are finished with this procedure.
  4. In the Error dialog, click Save As.
  5. Select an applicable directory to which to save the file.
  6. In the File Name text box, type the file name of your choice. You do not need to specify a file extension; however, an extension, such as .txt, helps to associate the file with a specified software application that will open the file.
  7. Click Save.
    An ASCII text file that contains the error information data is saved to the specified directory.